Privacy and Copyright Policy

1.- Responsible and description

1.1.- Holder and person responsible

The owner and responsible for the treatment of this site is RESSET, the result of the union between Refineria Business Group S.L. and Disset Consultoria Marketing Y Publicidad S.L., Spanish trading companies with the following registered offices:

Refineria Business Group S.L.:

Address: Gremi de Passamaners 6, Planta 1ª, 07009, Palma de Mallorca, Illes Balears, Spain
NIF: B16653362
E-mail: info@refineria.es
Entry in the Commercial Register of Palma de Mallorca, Volume 2836, folio 218, entry 1 and with page PM-87864.

Disset Consultoria Marketing Y Publicidad S.L.:

Address: Sor Francinaina Cirer, 8b, 07350 Binissalem, Illes Balears, Spain
CIF: B07813140
E-mail: info@dissetconsultors.com
Entry in the Commercial Register of Palma de Mallorca, Volume 1352, folio 208, page PM-22600, 1st entry

RESSET (hereinafter RESSET) may share the data collected with group companies, in particular:

Refineria Web S.L.
Refineria Innovation S.L.
Refineria Consulting S.L.
Refineria Productions S.L.
Refineria Hub S.L.
Disset Consultoria Marketing Y Publicidad S.L.

1.2.- Description

Acceptance of the Terms of Use and Privacy Policy is a condition of use of our website. These Terms of Use and Privacy Policy govern the collection, processing and use of your personal and non-personal information as a user of RESSET, as of the effective date shown in the header. The conditions of use of the website and its functions (hereinafter referred to as the Service) are also indicated.

In processing your personal data, RESSET complies with current local and European legislation and its implementing regulations.

2.- Description and Use of the Service

RESSET has more than 20 years of combined experience and is today one of the leading advertising agencies, offering development, marketing, design and consultancy services, among others. On the other hand, RESSET provides on its website information on:

The services we provide
The services we provide
The team members
The projects we are working on
How to work with us
Our latest activity
How to contact us

3.- External links

The website may link to other websites. However, we do not exercise any control over such sites and their content, which is in fact subject to their own terms and conditions. Nor do we assume any association with or responsibility for them, nor do we guarantee their technical availability, quality, reliability, accuracy or truthfulness.

4.- Intellectual and Industrial Property

RESSET’s content and information (e.g. trademarks, logos, data, text, images or computer code), as well as the hardware or software used to provide such content and information, are the property of RESSET or it has the corresponding authorisations for their use.

Therefore, in accordance with the provisions of national and European legislation on intellectual property, the modification, reproduction, duplication, copying, distribution, sale, resale and other forms of exploitation for commercial or equivalent purposes of the Service and its content is prohibited. For any other use of the content of the Service you need our prior written consent or, as the case may be, the consent of the authors of the content.

5.- User Content

You can contribute to the Service by sending us a message to our email address or by using the contact forms available on the website (hereinafter “Content”). Therefore, by submitting Content to us you grant RESSET a worldwide, non-exclusive, royalty-free, non-transferable, transferable and sub-licensable licence to use that Content.

This means that the content remains yours, but RESSET, thanks to this licence, can use it: a) use, reproduce, modify, adapt, translate and publish the Content, create derivative works from it, display and perform it throughout the world, by any known means and for any lawful purpose; and b) use the name you submit in connection with that Content. However, RESSET reserves the right not to publish content or information that is false or contrary to the rights of third parties.

6.- Age

With respect to your use of the site, you represent that you are of legal age and that you have the legal capacity to be bound by this agreement and to use the site in accordance with its terms and conditions, which you fully understand and acknowledge. If you are contracting the Service on behalf of a company, you acknowledge that you have the appropriate authorisation and representation on behalf of the organisation to do so. You declare that all information you provide to access the Service, before and during its use, is true, complete and accurate.

7.- Data protection

7.1.- Information gathered

The personal and non-personal information collected by RESSET will change depending on your use of the website and its features. Personal and non-personal information collected by RESSET will come to us in three ways: 1) automatically collected 2) that which you voluntarily provide to us and 3) that which is provided by third parties.

7.1.1.- Automatically collected data

This information shall consist of:

Collected through cookies or similar mechanisms stored on your device, always with your consent. See RESSET’s Cookie Policy for more information.
The IP from which the connection is made, the type of device used and its characteristics, the operating system version, the type of browser, the language, the date, the country, the time of the request, the referrer URL or the mobile network used, among others.
Site usage data and possible errors detected during use, such as pages not found or incorrect displays.

RESSET uses pixels from Facebook, a service provided by Facebook Ireland, Ltd., based in Ireland, Dublin 2, 4 Grand Canal Square, Grand Canal Harbour. These are small programmes that appear as virtually invisible pixel-sized dots on our website and create a link between your visit to our site and Facebook. When the pixel is loaded, Facebook sets a cookie that allows it to deliver more personalised ads, but also to evaluate and improve the ads. Please note that once the cookie is set, Facebook will be able to track your browsing pattern on other websites that have implemented a Facebook pixel or social plug-in. You can find more information about Facebook cookies here.

RESSET uses Google Analytics, an analytics service provided by Google LLC. domiciled in the United States with its principal place of business at 1600 Amphitheatre Parkway, Mountain View, California 94043. In order to provide these services, they use cookies that collect information, including the user’s IP address, which will be transmitted, processed and stored by Google under the terms set out on the website. www.google.com. This includes the possible transmission of such information to third parties for reasons of legal requirement or where such third parties process the information on Google’s behalf. In any case, you can disable Google Analytics cookies here.

7.2.- Voluntarily provided data

This information shall consist of:

The information contained in messages sent through RESSET’s contact channels or when you subscribe to our newsletter. For example, your email, alias, name, subject or message.
Mandatory data are marked.
Personal information or information not required to subscribe to the newsletter, such as your e-mail address.
The data provided if you submit your CV to one of our job offers, e.g. your name, surname, telephone number, email address, attachment and message.

7.3.- Those provided by third parties

This information shall consist of:

Provided by social networks or similar services.

8.- Rights

We inform you that the completion of the forms is voluntary. However, if you do not fill in the mandatory fields (marked with an asterisk) the use of some RESSET functions will not be possible or will be limited. The personal data you provide will be included and processed in the files owned by RESSET, in order to attend to your requests, provide the requested service and keep you informed on matters relating to the activity of the company and its services.

You may at any time exercise your rights of access, rectification, deletion, limitation of processing, opposition and portability of your personal data by sending an e-mail to: info@resett.com or at the postal address of any of our offices:

Offices in Mallorca, Spain:

Address: Gremi de Passamaners 6, Planta 1ª, 07009, Palma de Mallorca, Illes Balears, Spain
Address: Sor Francinaina Cirer, 8b 07350 Binissalem. Balearic Islands

Office in Madrid, Spain:

Edificio Cuzco III Pº Castellana 137, 12d 28046 Madrid

Office in Havana, Cuba:

Calle 1ra No 201, esquina a B, Piso 16, Torre B, Salón 1 Reparto Vedado, Municipio Plaza de la Revolución, La Habana. Cuba

Office in Cancun, Riviera Maya:

Avenida Sur 10, Plaza Antigua Local 11 PA, Playacar 77710 Playa del Carmen Quintana Roo. México

In any case, you must identify yourself with your name and surname, as well as a copy of your ID card or national ID, if necessary. Here you can find the different models for exercising these rights.

Where you have given consent for a specific purpose, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on your consent prior to its withdrawal. In addition, if as a User you consider that there is a problem with the way in which RESSET is handling your data, you can address your complaints to the DPD or the corresponding data protection authority, being the Spanish Data Protection Agency the one indicated in the case of Spain.

9.- Use of the Data

The data provided to the Service will be used for:

To administer and update the service (the legal basis being our legitimate interest in maintaining and improving the service).
To deal with the issues you raise with us (the legal basis being our legitimate interest in responding to and resolving our users’ requests).
To send information about our activities by electronic and non-electronic means, according to the interests and preferences you have indicated to us (the legal basis being your consent).

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Copyright

All intellectual and industrial property rights are expressly reserved by RESSET.

The source code, graphic designs, images, photographs, sounds, animations, software, texts, domain names, trademarks, as well as the information and contents collected throughout the website are protected by Spanish legislation in favour of RESSET.

RESSET does not permit, either totally or partially, the reproduction, publication, computer processing, distribution, dissemination, modification, transformation or decompilation or any other legally recognised rights of the owner, without prior written permission. The user, solely and exclusively, may use the material that appears on this website for his/her personal and private use, being prohibited its use for commercial purposes or any other use that is not personal and private.

RESSET will ensure compliance with the above conditions and the proper use of its intellectual and industrial property, exercising all the legal actions that correspond to it.

RESSET may modify, without prior notice, the information contained in its website, as well as its configuration and presentation.